Japanese Coffee Co.

French Roast Blend Coffee (Colombia, Brazil, Indonesia)

$25.00
Size
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FAQ (General Questions)

Shipping and Returns (Coffee)

Do you ship from the USA or from Japan?

We ship all our coffee from Sapporo, Japan, directly from the coffee roasting facility.

We ship our popular products within the USA with free shipping from our sister company, Japanese Green Tea Co. Please see the list here

How do you ship coffee?

Our freshly roasted coffee is shipped directly from Japan to you. Orders are shipped with tracking from Japan by regular small packet airmail via EMS (Express Mail Service) provided by Japan Post. Most orders arrive within 10 days under normal conditions. EMS service is highly efficient, and we rarely have problems with them. 

For more information, please see our Shipping and Return Page.

How much do you charge for shipping?

What is the shipping charge on a subscription order?

Whichever shipping method you choose on the first order will be retained for all future orders. If you choose free shipping today, it will lock in the free shipping for all the time until you unsubscribe.

Do you ship anywhere in the USA?

Yes. We ship anywhere in the USA, including Hawaii and Alaska.

We ship our popular products within the USA with free shipping from our sister company, Japanese Green Tea Co.  

Please see the list here.

Do you ship to Hawaii and Alaska?

Yes, we ship to Hawaii and Alaska at no extra charge.   

Do you ship to Canada?

Yes. We ship anywhere in Canada.

Do you ship internationally outside the USA?

Yes, we ship worldwide.

How soon do you provide the tracking number?

We ship items Mon-Fri 11 am Japan Time. When the item is ordered after 11 am, we send it the next day. So you get the tracking before 11 am on the day (if ordered before 11 am).

Does your shipment require a signature?

For the customer in the USA, you are not required to sign. However, some countries may require you to sign upon receiving it. 

Can I send the package as a gift to someone?

Yes, you can specify the shipping address separately from the billing address so that you can send it to your friends easily. We do not include the receipt in shipment in general unless required by the country’s customs. 

Do you allow shipping to PO Box?

Yes, we do allow PO Box. The local post office delivers the package shipped via Japan Post, and they have access to your PO Box.  

Why is your shipping fee so low?

At Japanese Coffee Company, we are revolutionizing buying Japanese coffee by partnering directly with Sapporo Coffee Kan Roaster. Because they roast, process, and package their coffee on-site, we get shipments to you much faster!

By cutting out the middlemen, you get your freshly roasted coffee faster, fresher, and without fees.

You get your coffee in 5-10 days in the USA and most of the countries worldwide. (Click here to check when you will get your coffee if you order today.)

How long will it take to receive my items after placing an order?

We ship the same day!
Orders placed by 10 AM Japan Time will be shipped from our warehouse daily, Monday-Friday, after payment is verified. Orders placed after 10 AM Japan Time will be shipped the next day.
With processing, you will receive your order in 5-10 days.

How do you pack your coffee?

Each coffee is sealed with a one-way valve pack to retain the quality.

Sealed packaged coffee is shipped in a soft-packed envelope or box depending on the size of the order.

Do I need to pay for sales tax/import tax?

Coffee is not subject to sales/consumption tax in the US. The carrier's sales/consumption tax on shipments outside the US will be collected by the carrier, dependent upon the local tax authority regulations and the buyer's responsibility. If coffee is taxed in your part of the world (Europe, for example), the carrier will collect this tax from you, the buyer.

What payment method do you accept?

We accept Visa, MasterCard, American Express, Discover, JCB, Diner’s Club. We also accept PayPal, Amazon payment, Google G-Pay, Apple Pay, Venmo and Shopify Pay (Shop Pay). 

How secure is your shopping cart?

Shopify Inc. provides our shopping cart with maximum security features, including Level 1 PCI CSS Compliant Secure Provider, Visa's Global Compliant Provider List, and Master Card's SDP List. 

Do I need to create an account to order from you?

No. You can check out as a guest by providing your name and shipping address. You are not required to create an account to order.  

How to add a discount code? I cannot find where to add the discount code.

You can enter your coupon code on the checkout page.
If you cannot find it, don't worry; email us with your order number and coupon code , and we will refund you the discount.

Does your website keep track of my account so I know how to repeat my order?

If you enter an email address when you order, the order information is tracked with your email address.

At any time, you can register on our site with the same email address you used when ordering at
https://dreamofjapan.com/pages/login-coffee.

This will allow you to see the past ordered products to purchase the same item easily.

There is an option to auto-subscribe, which will provide you with 20% off of orders. You can check more detail about the subscription option here:
https://dreamofjapan.com/collections/japanese-coffee-subscription

Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What is the option to pay in installments?

When checking out with Shop Pay, you now have the option to pay now or later.
Paying in installments, Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase

What if I make a return on a purchase made through Installments?

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

- A smaller payment balance on the final payment.

- Less future payments on the remaining loan balance.

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

The installments option on Shop Pay is available on debit and credit cards.

Subscription Program FAQ (Coffee)

How does my subscription work?

If you are a new customer, your first shipment consists of the coffee you choose to order. 
After that, you'll receive deliveries of the same coffee every 15, 30, or 60 days depending on the cycle you choose.
Your credit card will be charged each time your coffee is shipped, and you can cancel at any time.

On our product page, please follow the three simple steps described below.

What is the shipping charge on a subscription order?

Whichever shipping method you choose on the first order will be retained for all future orders. If you choose free shipping today, it will lock in the free shipping for all the time until you unsubscribe.
Start Subscription

Do I have to subscribe to get your product?

No. All the products on our site can be purchased one-time only. If you subscribe, you get 20% off, and you can cancel anytime.
Start Subscription

When I signed up for the subscription, the shipping was free. Is shipping always going to be free for subscription items?

Yes, when you subscribe during a free shipping promotion, the subscription items and the price will be locked in with the subscription.
Start Subscription

I don't drink coffee that often. Can I get shipments less frequently?

You can select a 60 day option. After you set up your automated subscription, you may change how frequently you receive shipments.
Start Subscription

Is the subscription price I see only for the first order?

No. The price you see on the site is for the first order and the subscription's subsequent order. Therefore, the price will not change as long as you are subscribed.

Start Subscription

When will my first paid order be shipped?

Your first paid order will be shipped immediately after you order. We ship the same day.
Orders placed by 11 am JT will be shipped from Japan daily Monday-Friday after payment is verified.
Our coffee is shipped from Japan. You receive your package between 5-10 days. 

Start Subscription

What happens if I want to try different coffee? May I change my subscription? How?

You can change your coffee anytime without any fee for the next cycle. 
You may also make changes to your subscription, such as altering the frequency of shipments, from your user profile. Or, if you need help, just contact our team at (1) 800-380-7030 or info@JapaneseCoffeeCo.com

 

How can I specify the day of shipment or which day to ship for the subscription?

Your subscription will be automatically shipped based on the date of your first order. For instance, if you order coffee on September 1st and select a 30-day cycle, your next shipment will be shipped on October 1st (30 days from the first order). If you want to change the day when the subscription ships, please contact our team at (1) 800-380-7030 or info@JapaneseCoffeeCo.com

 

Coffee Club Rewards Program

How can I get my first order 10% off?

You can sign up for our newsletter and get the 10% off coupon in your email immediately after signing up. Use the coupon when you check out for the first order. Sign up for our newsletter by clicking here.

How Do I join?

Please join by creating an account for free here

How can I access my account? How can I see how many points I have?

You can click on the "account mark" on the header, or simply click here

How many points do I get per order?

You get 1 point per $1 spent. There are many other ways to get points.

Click here to see how you can earn more points.

How Do I Spend Points?

You can spend your points by clicking on the points tab while logged into your customer account. Then, under the Reward section, you can click Redeem next to the reward you want to claim!

What are Birthday Points?

Every year on your birthday, we'll give you bonus birthday points, just for being you! 

How much does it cost to join?

Our loyalty program is totally free! We do it to say "thank you" to our awesome customers! 

Is there a limit to how many order points I can get?

Of course not! We want to reward your loyal orders! 

Do points expire?

Points never expire!

About Coffee

Can I order sample coffee?

What is so special about your coffee?

What is Sumiyaki Coffee?

In short, Sumiyaki coffee is a traditional Japanese coffee roasting method that uses high-quality charcoal for roasting. 

Please click here to learn more about Sumiyaki coffee.

Is Sumiyaki Coffee good for Espresso?

Yes. The smokiness of the aroma is extracted well with espresso brewing.  Please see below what Above Average Coffee mention about our coffee for Espresso.   Mandheling Berkat Lintong and European Premium Milkd Signature Blend are popular choices for Espresso hearing from cafes using our coffee, though all of the beans can be used for Espresso. 

How to brew tasty Sumiyaki Coffee?

Can I use Keurig (K-Cup) Type Coffee Machine?

Can I use Nesspresso Type Coffee Machine?

Can I use Moka Pot?

Is It Vegan?

Yes. All our products are 100% Vegan and 100% natural. No artificial flavors are added. 

Is it Made in Japan?

Our coffee is roasted in Japan. The coffee bean comes from selected farms from a different region. Each product has a description of where the coffee is coming from.

Is it Gluten Free?

Yes. All our products are Gluten free.

Is it GMO-Free?

Yes. All our products are GMO free and cruelty-free.

What is a varietal of your coffee?

Each coffee specifies a specific varietal of the coffee.

How to brew Japanese coffee?

Brewing Japanese coffee can be simple, but there are a number of tricks to make the coffee tastier. Please see How to Brew Tasty Japanese Sumiyaki Coffee for more information.

How to Brew Tasty Japanese Sumiyaki Coffee - Quick Guide
How  to Brew Tasty Japanese Sumiyaki Coffee - Quick Guide

I've heard that coffee is good for health. Is it true?

We wrote a blog post about this. Please see this post.

Myth Busted? - Coffee Is Not Healthy Like Green Tea
Myth Busted? - Coffee Is Not Healthy Like Green Tea

Do you have any decaffeinated or low-caffeine coffee?

Yes.  Our decaffeinated coffee is one of the best you can find in the industry.  Click here to access the product. 

If you are interested, here is more information about our decaf coffee.

What about the Expiration Date?

We ship all our freshly roasted coffee from Japan right after roast. Most of our products have an expiration date of 1 year from roasting, so you will have enough time to enjoy your coffee! The date of expiration is printed on each package.

How long is the coffee good once opened?

The coffee is good for one year from roasting even after you open the package.  However, we strongly encourage you to seal the coffee in an air-tight container, such as multiple zip lock bags, and store it in a dark, cool place or refrigerator for to retain good taste.  We also recommend Airscape which is popular among coffee drinkers and works very well.  Here is a link to get Airscape products from Amazon.

What is the best way to store coffee?

We suggest coffee be refrigerated but not frozen. If you decide to refrigerate, please make sure that you isolate the coffee from other food by either putting it in an air-tight canister or using multiple layers of zip-lock bags.  We also recommend Airscape, which is popular among coffee drinkers and works very well with coffee as well. Here is a link to get Airscape products from Amazon.

I am worried about radioactive materials in products made in Japan.

Our coffee is 100% safe from radioactive materials. Coffee beans are imported responsibly from outside Japan, and we freshly roast each batch of coffee. 

What is the best water to use for Coffee?

Coffee is best prepared with filtered water with a moderate amount of minerals. If you have a water filter system, it is the best. If you use bottled water, try avoiding ones with "Added Minerals" as they tend to break the coffee flavor, you do not want distilled water either since some minerals are suitable to bond with the coffee molecule. 

Others (Coffee)

Do you sell on Amazon?

You can use your  Amazon account to checkout our products on our page. Simply select the Amazon Pay icon on checkout.

Cannot find your answer?

Story of Japanese Coffee Co.
Story of Japanese Coffee Co.

The Masters of Coffee, Sapporo Coffee Kan

A master of the art of Sumiyaki coffee, Sapporo Coffee Kan has over 35 years of history and 11 internationally renowned cafes in Hokkaido.  People all over Japan and the world visit its cafes for a taste of its exceptional coffees.  It is also one the most respected and sought-after Sumiyaki coffee providers in Japan, featured in many Japanese TV shows, travel guides and newspapers.

Sapporo Coffee Kan's company president, Jin Ito, traveled the world to find the most superb coffee beans.  The company captured exclusive rights with farms from three countries: Indonesia, Brazil and Colombia.  Its Sumiyaki method also uses only the best charcoal available, known as Binchotan charcoal. This charcoal burns for long hours and very clean and food-grade safe.  The steady, high heat combined with alkalized ashes helps enhance the coffee's taste and aroma.

Last but not least, Sapporo Coffee Kan is part of the top-tier coffee associations in Japan, known as AJCA & JCQA. The Japanese Coffee Quality Association has one of the most rigorous testing processes to ensure that every coffee appraiser meets the standards of expert knowledge and appraisal skills for cultivating the best-quality coffee available.  Many of Sapporo Coffee Kan's staff are coffee instructors at JCQA.  These factors contribute to the exceptional quality and unique taste of Sapporo Coffee Kan's Sumiyaki coffee.

Roasting Coffee

Our commitment to Charcoal roasting

Specialty coffee roaster Sapporo Coffee Kan was Hokkaido's pioneer in charcoal coffee roasting and was the one to establish the original CSR (Charcoal Straight Roasting) method. Hokkaido is abundantly blessed with the gifts of nature, has high-quality air and water, along with a cool, non-humid climate that is highly favorable for roasting and brewing excellent quality coffee.

Having said that, it might be quite common to have this misconception that charcoal grilled coffee = black, bitter coffee. Isn’t that so?

The above misconception is as far as it can be from the truth. Let’s break it down and take a look at why charcoal roasting produces one of the most delicious roasting finishes:

  • Compared to other fuels, charcoal has a much lower water content and produces almost no water vapor during combustion. This means that the heat transfer to the core of the beans is exceptionally efficient.
  • When charcoal is burnt, Far Infrared rays are emitted. Due to this effect, the beans are baked uniformly throughout the core and the surface, without the risk of creating uneven burn spots on the beans.
  • The charcoal ash produced during charcoal roasting is alkaline. This alkalinity seeps into the coffee beans and moderately neutralizes the acidity within the coffee, creating a finely balanced taste, rich aroma, and a full body in the resulting cup.

Sapporo Coffee Kan

Overview of Sapporo Coffee Kan as a leading Japanese specialty coffee company

Sapporo coffee Kan originates in Hokkaido, "Hokkaido" – Japan's northernmost prefecture, known for its abundant nature, beautiful water bodies, fresh air, mountain ranges, and active volcanoes. In Hokkaido, the humidity is low throughout the year, and the temperatures are lower than in the rest of the country. With an optimal environment for coffee brewing, this land was the place where Sapporo Coffee Kan was born in the year 1982.

The founding policy behind Sapporo Coffee Kan was our single-minded desire to give as many people as possible the experience of having an absolutely delicious cup of coffee.

Since the establishment of this company, the founder Eiichi Ito has placed great significance on the appreciation of the unique individuality of coffee beans that came from different countries rather than the fact that all the coffee beans were of top quality. The second president, Jin Ito, traveled worldwide to find the best coffee beans. They captured exclusive rights with farms from three countries, including Indonesia, Brazil and Columbia. Even today, the company stays true to this commitment and applies this principle to the fine selection of it's coffee's varieties and grades.

To bring out the best of the individual varieties, they roast each coffee using their original roasting technique, the CSR (Charcoal Straight Roasting) method. In this way, Sapporo Coffee Kan has become Hokkaido’s pioneer charcoal coffee roaster. Their Sumiyaki method also uses only the best charcoal available, known as Binchotan charcoal. It burns for long hours while being very clean and food-grade safe. The steady high heat combined with alkalized ashes helps to enhance the taste and aroma.

Today, Sapporo Coffee Kan is a prestigious coffee company with over 40 years of history and has 11 internationally renowned cafes in Hokkaido. People all over Japan and the world visit the cafes for a taste of their exceptional coffees. They are also one the most respected and sought-after Sumiyaki Coffee providers in Japan and have been featured in many Japanese TV shows, travel guides and newspapers.

Finally, they are part of the top-tier coffee associations in Japan, known as AJCA & JCQA. The Japanese Coffee Quality Association has one of the most rigorous testing processes to ensure that every coffee appraiser meets the standards of expert knowledge and appraisal skills for cultivating the best coffee quality available. In addition, many of Sapporo Coffee Kan's staff are coffee instructors at JCQA. These factors contribute to the exceptional quality and unique taste of Sapporo Coffee Kan's Sumiyaki

Japanese Sumiyaki Coffee

Shipping & Returns

Worldwide Delivery

We ship directly to our customers worldwide from our distribution locations in Sapporo, Hokkaido, Japan.

Your order will be processed on a secure server at JapaneseCoffeeCo.com, then efficiently handled and shipped from Sapporo, Hokkaido, Japan. All of our coffee is packaged in foil bags, so they arrive to you fresh. We offer Guaranteed Satisfaction and Free Shipping, as explained below.

Free Shipping

Free shipping is effective for all orders shipped worldwide of USD$60 or more via Japan Post.

Orders of less than USD$60 will be billed at a flat rate of USD$20 for shipping and handling.

Free Shipping store-wide today!  (over USD$60 of purchase)
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We ship our popular products within the USA with free shipping from our sister company, Japanese Green Tea Co.  Please see the list here

Our freshly roasted coffee is shipped directly from Japan to you. Orders are shipped with tracking from Japan by regular small packet airmail via EMS (Express Mail Service) provided by Japan Post. Most orders arrive within 10 days under normal conditions. EMS service is highly efficient, and we rarely have problems with them.

Japan Post EMSEMS

Our shipments are sometimes subject to customs inspection, which may delay the arrival of your order, and for which we have no control. Please contact us if you have not received your coffee within 30 days. If after 30 days your order has been determined to be lost, abandoned, or stolen, we will give you a full refund less any previously paid shipping and handling charges. We will not make a shipment twice to the same address where problems have occurred unless the buyer pays additionally for secure delivery service.

Order Processing, Order Receipt: Once you submit your order, and it is successfully processed on our secure server, your browser will display an order summary entitled "Order Receipt." Please print this page for your records. Shortly thereafter, you will receive an email confirmation as well, but this email could be delayed owing to Internet server traffic. You will not receive a follow-up e-mail after your purchase has been shipped because most orders arrive within a relatively short time period.

Taxes: Coffee is not subject to sales/consumption tax in the US. Sales/consumption tax on shipments outside the US will be collected by the carrier, dependent upon the local tax authority regulations, and is the responsibility of the buyer. If coffee is taxed in your part of the world (Europe for example), the carrier will collect this tax from you the buyer.

Store Guarantee

We accept Visa, MasterCard, American Express, Discover, Apple Pay, G Pay, PayPal, Diner'sClub, Elo, JCB and Amazon Pay. 

Kagoshima Tea Payment Types

All transactions are processed on a secure server. If, for any reason, you are not completely satisfied with any of our "consumer-packaged" products, please provide us with your purchase information, and we will, without question, give you a full and unconditional refund (excluding applicable shipping fees). There is no need to return the product. You may make use of it as you desire. We reserve the right to limit future sales to anyone who takes unfair advantage of this generous privilege.

    30 Days Money Back Guarantee

    Store Guarantee: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Amazon Pay and other various payment method (listed on the footer of the site). All transactions are processed on a secure server. If for any reason you are not completely satisfied with any of our "consumer-packaged" products, please provide us with your purchase information, and we will, without question, give you a full and unconditional refund (excluding applicable shipping fees). There is no need to return the product. You may make use of it as you desire. We reserve the right to limit future sales to anyone who takes unfair advantage of this generous privilege.

    Price Guarantee Policy: We strive to be the best online retailer of Japanese Coffee products. Our partnership with the best Japanese coffee roasters in Japan allow us to acquire their products at reasonable cost, which we transfer to our customers in form of lower prices. We want our customers to get the best price every time.

    If you find any other online store which sells the same item for a lower price within 6 months of the date of your purchase, please let us know, and we will be glad to match that price and refund you the difference. This is true for our store as well; if you find that our store is lowering the price on a product you purchased from us less than 6 months ago, we will refund you the difference. We want you to feel confidence that you are getting the best price.

    To request your partial refund, simply email us a link of the product whose price has been lowered and your order ID. We will process your request and credit your credit card accordingly.

    Our 100% Price Guarantee has some limitations:

    • Our Price Match Guarantee is applicable only to the item you purchased from our store. Additionally, the purchase must be completed before you can request the price match.
    • Promotions such as coupon, rebate, and buy-one-get-one-free offers are not eligible.
    • The item must be in stock on the competitor's site.
    • The competitor site must be an online retailer without a physical retail location.
    • We do not offer price-match against discounters and auction sites such as eBay, Overstock etc.
    • The competitor site must be an authorized retailer for the item in question.
    • The Price Match Guarantee includes the retail price of the item and the shipping cost. It does not include sales tax.
    Product Detail
    Size

    Product information

    Tasting Profile

    French Roast Blend Coffee offers a heavy mouthfeel, dark chocolate notes, and a smoky aftertaste for the true lovers of dark coffee. It has low acidity and a rich body which makes it perfect for iced coffee. It also reveals deeper, darker flavors that are smoky.

    Taste of Sumiyaki Roasting

    Charcoal roasting is a unique coffee roasting process that involves roasting coffee beans over charcoal, giving the coffee a smoky, complex flavor profile. Charcoal roasting is believed to preserve the bean’s natural oils and flavors, making it an excellent option for any coffee connoisseur looking for a unique and flavorful cup of joe. The process is said to bring out bean's sweetness while also adding a subtle smokiness that can really enhance the flavor.

    The process of charcoal roasting eliminates excess water in the coffee beans which causes an acidic taste. Because of the chemical reaction taking place during the roasting, its heat can penetrate the core of the beans and get rid of the water. The coffee beans are baked evenly from the core to the outer layers.

    Watch the video in Spanish | French | German | Italian | Chinese


    Experience the dark side of coffee with our French roast blend featuring a blend of beans from Columbia, Brazil, and Ethiopia. This French roast blend has low acidity, a heavy body, and reveals deeper, darker flavors. With French roasts, the temperature is high enough to bring the oils to the surface of the bean—giving a roasted, smoky flavor to the coffee itself. This versatile blend offers exceptional taste, both with or without milk. 

    This coffee matches with milk, perfect for Café au lait, Iced Coffee, or even with cocktail coffee with alcohol such as brandy


    Free Shipping over $60

    Japanese Coffee Co. proudly ships our products free of charge to customers worldwide with a purchase of over $60. 

    Roast to Order

    We roast each of our coffee after you place an order so that you get the freshest coffee possible. For this reason, our coffee is not vacuum-packed, as freshly roasted coffee emits gas.

    30 Days Money Back Guarantee

    We strive to be the best online retailer of Japanese Coffee products. If, for any reason, you are not completely satisfied with our products, we will, without question, give you a full and unconditional refund.

    Customer Reviews

    Based on 1 review
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    Edlyn N.
    Amazing

    I bought this coffee for my husband for Christmas. We've been drinking Peet's for 35 years except when we lived in Japan. This was better than any coffee I have ever had. It was nice and dark, like I like, but also very smooth. I drink my coffee black. I feel it was less acidic as well. The only downside is the price but definitely worth it. You will not be disappointed.